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RETURN & EXCHANGE POLICY
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RETURN ELIGIBILITY
If you tried our bedding and are not satisfied with your purchase, we accept returns and exchanges within 30 days of receipt. Returns will be refunded in the original form of payment. Please note that shipping charges are non-refundable. For all eligible returns, customers are responsible for shipping charges.
- Furniture
- Lighting
- Art
- Wallpaper
- JA Finds
- Customized/Design Your Own Items
- Final Sale Items (identified by a price ending in $0.99)
- Items Marked “Non-Returnable” (clearly indicated on the product page)
- Gift Cards/E-Gift Cards
GIFT RETURNS
WEBSITE RETURNS TO OUR STORES
Want to make an in-store return of an item purchased online? Our stores will gladly accept your return and issue a store credit.
EXTENDED HOLIDAY RETURN POLICY
HOW TO RETURN YOUR PRODUCT
- Call or email Customer Service at 1.800.963.0891 or customerservice@discountair1.com to receive an RMA number (We will provide a returns shipping address at this time)
- Pack and securely seal the products you are returning—remember to include the packing slip provided in the box
- You must write your RMA number on the outside of each package
Please be advised: We cannot receive or process returns without an RMA number